Privacy Policy

1. Introduction

Welcome to TruePath Tour and Travel ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website truepathtourandtravels.com or make a booking inquiry with us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We collect information you voluntarily provide to us, including:

• Personal Identification: Full name, email address, phone number.
• Trip Details: Destination preferences, travel dates, number of travelers, and special requests.
• Communication Data: Messages, inquiries, and feedback you send us via forms, email, or WhatsApp.

We may also automatically collect certain non-personally identifiable information when you visit our website, such as your browser type, IP address, and pages visited, for analytics purposes.

3. How We Use Your Information

We use the information we collect to:

• Process and respond to your booking inquiries and requests.
• Personalise your travel plans and itinerary recommendations.
• Communicate with you regarding your booking status, trip details, and updates.
• Send you relevant promotional offers and travel inspiration (with your consent).
• Improve our website, services, and customer experience.
• Comply with legal obligations.

4. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only with:

• Service Providers: Trusted third-party partners (such as hotels, transport operators, and activity providers) who assist in fulfilling your booking, under strict confidentiality obligations.
• Technology Partners: Email service providers and communication tools used to send booking confirmations (e.g., EmailJS). These providers process your data only on our behalf.
• Legal Requirements: When required by law, regulation, or a valid government order.

5. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal information. However, please be aware that no method of data transmission over the Internet is 100% secure.

6. Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features may not function properly without cookies.

7. Third-Party Links

Our website may contain links to third-party websites (such as Google Maps or WhatsApp). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies independently.

8. Your Rights

You have the right to:

• Access, correct, or delete your personal information held by us.
• Withdraw consent for marketing communications at any time.
• Request a copy of your data in portable format.

To exercise these rights, please contact us at truepathtourandtravel@gmail.com.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal data to us, please contact us immediately.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by posting a notice on our website. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: